Prepare a new airline request What happens next with your airline case? Record what you sent and how the airline replied. Review refund checks and expenses, then save a case file to keep with your records. The review runs in this page; SupportNav does not send or store this case.
Keep names, booking codes, ticket numbers and raw emails in your own records. Choose the reply category that matches your understanding; disputed facts and policy exceptions need separate evidence review.
Stored rules reviewed October 5, 2026; no live policy check. Sources: DOT refund rule and written complaint response rule .
Open a saved case file AirlineAmerican Airlines Delta Air Lines United Airlines Southwest Airlines JetBlue Airways Frontier Airlines Allegiant Air Alaska Airlines Hawaiian Airlines Sun Country Airlines Avelo Airlines Breeze Airways Issueflight cancellation flight delay refund not received baggage Was the journey to, from or within the US?Not sure yes no
Request 1 Request 1 typeRefund Written complaint Expense reimbursement Goodwill Baggage claim DOT complaint Request 1 statusDraft prepared Submitted Acknowledged Reply received Resolved Escalated Submission receipt date Request 1 replyNo reply Acknowledgment only Documents requested Disputed facts Airline cites an exception Still processing Goodwill declined Partly paid Payment received Not sure Reply date
Add another request Documented expenses Amounts remaining are bookkeeping, not a promise of reimbursement. Keep the receipts and check carrier rules for care offered or declined.
Add an expense Review my next steps 