Know Your Passenger Rights

Understand your rights when your flight is significantly delayed.

Get exactly what you're owed when an airline cancels your flight.

Know your compensation rights when you are bumped from an oversold flight.

Learn what the airline owes you when a delay causes you to miss your connecting flight.

Understand your rights to expense reimbursement and fee refunds when your bag arrives late.

File a strong lost baggage claim and understand the compensation you are owed.

Report and claim airline liability for bags or belongings damaged during handling.

Enforce the DOT's strict refund deadlines when an airline is taking too long to return your money.

Know your rights when your seat assignment is changed, downgraded, or inadequate.

Document and escalate unprofessional or unhelpful airline treatment through the right channels.

Resolve airline booking errors, unauthorized itinerary changes, and 24-hour cancellation disputes.

Report and seek remedies for problems that occurred during your flight.