Airline expertise for your agent.
SupportNav exposes nine stateless MCP tools for assessment, source lookup, authorized evidence-search planning and reviewed packets. It does not submit requests, connect inboxes or persist cases.
Connection
https://www.supportnav.com/mcpStreamable HTTP; no authentication for public stateless tools. Check the deployed health/version and discovered tool schemas before relying on a newly added capability.
Inspect deployed healthWorkflow contract
- Triage the issue. Routine transactions go to the airline.
- Plan only authorized evidence topics. The host executes email searches and retains exact source references.
- Assess cancellation or delay facts. Preserve unknowns and unresolved conflicts; never substitute another workflow to bypass a blocked result.
- Show the fact/source summary and wait for traveler confirmation.
- Call the matching packet tool. Add private identifiers only at the official destination.
Website guided help uses the same assessment and packet functions. Source review dates are returned with policy references; no runtime verification is implied.