Developer preview
Your cancelled flight.
Your next step, clearer.
Bring SupportNav into ChatGPT to organize what happened, find official references, and prepare a refund request you can review and send.
This preview covers airline-cancelled flights to, from, or within the US. It checks whether you accepted replacement travel or a voucher before preparing a draft.
Connect in ChatGPT
Available through developer mode, subject to your account and workspace settings. SupportNav is not yet published in the public ChatGPT Plugins Directory.
- In ChatGPT Settings, open Security and login and turn on Developer mode.
- Open Plugins, select the plus button, and name the connection SupportNav.
- Enter this public endpoint under Connection. These tools require no SupportNav sign-in.
https://www.supportnav.com/mcpReview the five discovered tools, then add SupportNav from the tools menu in a new conversation.
OpenAI’s connection guideStart with your situation
“The airline cancelled my US flight. I haven’t taken another flight or accepted a voucher. Help me prepare a refund request.”
SupportNav asks for the missing facts and prepares an editable letter, an evidence checklist, and next steps. It does not send the request or guarantee a refund. Policy and contact references are cached and labeled with their verification status; confirm current guidance at the official source.
Continue on the airline’s website
Carrier-specific routes cover our 13 listed airlines, including separate Spirit wind-down guidance. SupportNav can prepare a browser handoff after checking the ticket seller and existing refund status.
Prepare for browser assistanceWhat happens to your information?
These SupportNav tools process the facts provided by ChatGPT without saving traveler details or logging request bodies. Add your name and booking reference privately when you send the final letter to the airline. Your ChatGPT conversation remains subject to OpenAI’s privacy and retention settings.
The ZIP includes the workflow skill and hosted tool configuration for supported plugin clients. Downloading it does not install or publish a plugin in ChatGPT.