Custom MCP connector
SupportNav in Grok.
Add the public SupportNav endpoint as a custom connector in Grok or a Grok Bot. The tools organize cancellation and delay facts, return cached official references, and prepare a request you can review. They do not submit anything.
Connect in Grok
- Open Grok’s connector or custom MCP settings for your account.
- Create a connection named SupportNav.
- Use this public Streamable HTTP endpoint and select no authentication. SupportNav does not issue an API key.
https://www.supportnav.com/mcpReview the 13 discovered tools, then start a new conversation. Menu labels vary by Grok surface; if custom MCP is unavailable on the account, stop rather than substituting browser or shell calls.
Grok Bot
To publish a reusable Bot, attach the same remote MCP URL and the airline-advocate skill from the SupportNav plugin package. Recipients still need their own MCP connection; custom server code does not transfer with a template.
Download the developer plugin packageCheck the connection
After setup, start a new conversation and ask: “Use SupportNav to explain what facts you need for a cancelled flight. Do not prepare a packet yet.” Check that the assistant calls a SupportNav tool and shows its result.
If the tool is unavailable, check account/workspace permissions or use guided website help.
What it covers
US-related cancellations and reviewed delay requests for American, Delta, United and Southwest. Other airline issues get intake and routing, not an entitlement decision. Routine seat changes, check-in, and flight-status lookups belong with the airline.